We take great care in the manufacturing, packing, and delivery of every product. However, if you are not satisfied or receive a defective item, our Refund & Returns Policy ensures a fair resolution.
1. Eligibility for Return
- Products can be returned only if they are received in a damaged or expired condition.
- Returns must be initiated within 48 hours of delivery.
- Items must be unused, unopened, and in their original packaging.
2. Non-returnable Products
- Opened or used Ayurvedic medicines
- Products returned without original packaging
- Items returned after 48 hours of delivery
3. Refund Policy
- Refunds will be processed only after product inspection and approval.
- Refunds are made to the original payment method within 7-10 business days.
- In case of stock unavailability, a full refund or replacement option will be offered.
4. How to Request Return/Refund
Please email us at info@dhanwantariindia.com or call us at +91 98350 55808 with your order ID, photo evidence, and reason for return. Our team will assist you promptly.
5. Shipping Charges
In case of valid returns (damaged, wrong, or expired items), we will bear the return shipping cost. In all other cases, the customer will bear the return shipping cost.